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    • Defect1
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I was trying 2 return a pair of jeans that shrunk on me and didnt have my receipt...was wanting to return them 4 another pair and the manager was so rude to me and my family we put everything back and walked out. Please help evansville,in...alexia was the manager. Add comment

  • Aug 09
  • Footwear and Clothing
  • Washington, District Of Columbia
  • Hollister Co Clothing
  • 24
  • REVIEW RATING 4/5

My daughter and I were in a dressing room. She was tying on clothes when we were accused very rudely In front of other customers that we had 3 people in our dressing room. I said ohh it's just my daughter and I. And they insisted we had 3 people and made me show them we did not. I'm extremely upset and embarrassed for me and my daughter. We were treated very poorly and no one wanted to wait on... Read more

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  • Aug 08
  • Footwear and Clothing
  • Berea, South Carolina
  • Hollister Co Staff
  • 16
  • REVIEW RATING 3/5

went shopping today with my 14 yr old. Most of the staff was very nice and helpful. Except the cashier, she was VERY RUDE. I work in Retail and Customer service. I am a trainer for a Fortune 500 company. If any of my reps every treated a customer that way. They would be fired on the spot. I will make sure my complaint is heard. I will go as far up as possible. I don't won't to see anyone get... Read more

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  • Aug 07
  • Footwear and Clothing
  • Fort Worth, Texas
  • Hollister Co Staff
  • 21
  • REVIEW RATING 3/5

I went to Hollister on Friday August 7,2015. Shopping with my 14 year old just got out of the hospital yesterday. Trying to just have fun with my daughter shopping. We were in this long line wait 25 minutes for my daughter to try her three pair pants on. I didn't mine that. Since my immune system was low due to my chemo treatments I stay to one side away from being to close to the people in line... Read more

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  • Aug 06
  • Footwear and Clothing
  • Abu Dhabi, Abu Dhabi
  • Hollister Staff
  • 12
  • REVIEW RATING 4/5

I am a good customer of Hollister in Abu Dhabi Yass Mall. I am really disappointed with the customer service - I was in the fitting room and FOUR times the staff came barging in without knocking just pushing the door open.. me in my underwear! The doors can't be locked from the inside. I purchased a dress the other day and discoverd that is was torn, unfortunately I didn't kept the slip, I took... Read more

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Resolved

  • Aug 05
  • Footwear and Clothing
  • London, London
  • Hollister Sweater
  • 8
  • REVIEW RATING 5/5
Hollister Co - Review about Hollister Sweater from London, London
1 of 2

Hi all, this is the sweater hollister have decided to send me after my first ever online purchase from them. Never have this problem instore. Wont be using hollister for my online purchases anymore. Read more

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  • Aug 04
  • Footwear and Clothing
  • Kissimmee, Florida
  • Hollister Co Staff
  • 13
  • REVIEW RATING 4/5

It's one thing giving your employees the sense that they are superior beings that exist in a different and far higher realm than us mere mortals.... When that extends to encouraging them to treat customers as if they do not exist (Customers who are trying to give Hollister money for product at the till), then there really is a problem! As a successful UK based businessman and entrepreneur who is... Read more

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Worst store experience I've ever had inside the Hollister Gallerian shop in Stockholm. Employees beyond rude, no customer service whatsoever, messy displays, clothes on the floor and everywhere on the tables! Unacceptable. Will never enter the store ever again! Add comment

Hi I bought your 3 bottles of body spray for £24 and 2 of the bottles have faulty tops on them, the lids have came off them and they have emptied out all over my belongings in my bag which has damaged my phone, I would just like to make you's aware of this problem as I always buy your sprays and this is the time this has happened to me. Add comment

  • Apr 30
  • Footwear and Clothing
  • Ohio, United States
  • Shirt
  • 1
  • 1
  • 257
  • REVIEW RATING 5/5
Hollister Co - Review about Shirt from Ohio, United States
1 of 3

I'd like to bring to your attention a service and product quality breakdown (both of these). Last week I took my mother-in-law to your store because I happened to be in the area. She bought a number of things that you can see on the first receipt that's attached. One of those things was a shirt and subsequent to the shopping experience when we got home she noticed that it had a hole in it. This... Read more

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