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2.6 Based on 27 reviews
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  • Customers like
    • Prices 1
  • Customers don't like
    • Staff 2
    • Defect 1
    • Order cancellation 1

I had a foster child that had a state letter to get $100 clothing voucher that state would reimburse the store but Bowling Green store told the child NO, when we had all the instructions and signatures on co. Letter head. Ery sorry that the service was so poor and manager would turn a foster child away !!! Add comment

  • 23 hours ago
  • Footwear and Clothing
  • Rancho Cucamonga, California
  • 1

The sign throughout the store says 40% off entire store..however hollister is excluding gift cards, fragrances, body care, MUST-HAVES, and other items as indicated in store. So that would NOT be 40% off entire store. False advertising and a waste of time. Not to mention the crappy attitude of the sales associates. Jason is the manager. I addressed all the sales associates in there as well as... Read more

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I ordered pants online. They automaticalky got returned when i never received them. No one ever helped me Add comment

Ordered gift card for present. Never received by birthday and still havent. Ordered Oct 26, 2015. Emailed twice, called twice. Big run around. Sick of hearing, "you will receive a response in 24 to 48 hours." What a joke this company is. DONT BUY GIFT CARDS. Add comment

  • Nov 08
  • Employees and Ex-employees
  • Brunswick, Georgia
  • Hollister Co Work Experience
  • 22

To whom it may concern, I had worked for your company almost 8 months and had nothing but good experiences, until a new management was placed at my location. Mind you they are ALL first time managers and very very clique oriented. Favortism is at the upmost highest and they acted VERY racist toward me. I am Asian and was treated VERY poorly by your management. I have since quit and now have self... Read more

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I cant never received any of clothing Add comment

  • Nov 03
  • Footwear and Clothing
  • Burbank, California
  • Hollister T-Shirt
  • 9

Hollister cancelled an order I placed 10 days ago, didn't explain to me why, took my money and now, I have been waiting for over days an e-mail with a resolution to my case. They don't have a Customer's Service Phone number, either! So, If you try to call to get an idea of what is going on, they said you have to email them. This is disrespectful and a waste of their customer's time. For what I've... Read more

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  • Oct 06
  • Footwear and Clothing
  • San Jose, California
  • 48

To whom it may concern: This is about a serious issue about the attitude of your customer service. The store location is Great Mall, in Milpitas, California. Data is 10/3/2015. I tried to return a clothes after one day of purchase, a sales named Ranman refused the return, when I asked for a explanation, he became impatient and started yelling at me, incredibly loudly!! He is a man that is about... Read more

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Westfield-Shepherd's Bush Very rude, unpolite female staff. I spend too much money at Holister to accept this kind of behavior! Add comment

They sent my order to the wrong address... And here's the catch when I called to their hotline the representative w/c is a girL is the most rude person i have ever communicated with. VERY BAD CUSTOMER SERVICE!!!!Such a very bad experience for me! Add comment

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