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I placed an order online with Hollisterco on July 1, 2013. The order amounted to a few dollars shy of USD1000.00.

My order was confirmed and I got my confirmation email. 5 days later I noticed that the monies were being held by my bank but not totally deducted. So I contacted my bank to query if they thought the purchase was fraudulent why the monies weren't removed. My bank advised that its Hollisterco who isn't taking the monies but it was being held for them.

I emailed Hollister and they advised that my query would be forwarded to the Research and Resolution Department. I also called their toll free number and spoke with Megan who was happy to advise me that my order was cancelled because I purchased too many items being Jamaican. I was affronted and told her that my Husband like their brand and wishes to wear them to the summer parties in Jamaica this year. I never knew they were prejudiced against our Jamaican race.

I have purchased from Hollisterco. up to May 2013 and received my order, though it was much smaller. If Hollisterco. had stated that orders exceeding a certain amount would be denied, I would have ordered elsewhere.

I would also have ordered elsewhere if they had said "No Jamaicans Please!" I got an email from Bryan at Research and Resolution stating that no future orders would be accepted from me because they believe I intend to resell their clothing. All 27 pieces of clothing were different and all were medium which is my husband's size. They never contacted me once to query my order or seek clarification. But as Megan so honestly articulated "You are Jamaican." I will never buy from them again nor should any Jamaican or anyone of Jamaican Heritage.

I have wasted my time and hard earned money trying to purchase from a company without ethics.

I could also have purchased elsewhere while they had my monies on hold sitting at the bank. I am so disappointed in them and their customer service.

Location: Kingston, Kingston

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It's a shame, I went in one of their stores iat Natick mall, MA and the "model" at cashier looked at me and said _ " You can't buy more than 20 pieces" , she not even said hello! I said- There much less that 20, is only 8 pieces of different items, she looked at me rolling her eyes and called her manager, - She can buy all those pieces?

He said- They are different, yes she can.

Not happy with that she called another person to fold and put my stuff in bags, and were no line behind me, is like she no wanted to serve a latin person. She didn't said thank you or anything and while I was paying with gift cards(2) she threw my cards on the counter with a face of *** and rolling her eyes and said to me wait on the side.

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