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2.3 Based on 56 reviews
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I spend a ton of money in hollister my teenage kids love it however i was told i could not come back into the store while standing in line waiting to pay the racist *** in asheville hollister had the nerve to say my boyfriend was running drugs in the store which is ignorant my 6 year old daughter heard all of this the fact was we were trying to decide between a coat in hollister and one in the store next door we never spoke to another person in... Read more

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I was in there Michigan City Indiana store when a girl named Raven said she was a store manager I don't know how the girl is very rude and then at the end she apologized it said she was going through some things with her kids I'm sorry ma'am but that is not my problem I'm in here to buy clothes that is it I do not want to be harassed with your personal problems and I find it very unprofessional the way you carried yourself Read more

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I will never purchase a single thing from Hollister ever again. I purchase something and I wanted to return it and they didn't let me return it because for some reason the receipt had a whole line going down the middle of the receipt so they couldn't scan it. It is not my fault that that receipt printed out that way. The manager gave me a card to call customer service and told me that I have to deal it with them that there is nothing to She can... Read more

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The jeans started to rip on the side and i have only worn them twice before.

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I ordered three items for my son. Method of payment was a GC and PayPal. I received a PayPal confirmation. That I would be charged when the order shipped. In order to not get it mixed up I threw away the gift card. No problem since the order obviously processed. A week went by and no confirmation from Hollister. I call and they magically have no record of my order. So their fault right? They obviously want to keep their customer so a $25.00... Read more

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I bought a parka online but it's been 10 days and it's still in process. I emailed them about this and they said they don't have the parka right now but when the item comes back to the stock, they're going to send it to me. If it doesn't come, they are going to refund me. It's like a joke. They sell things even if they don't have. Think twice before shopping!!!

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Placed an order on Sept 24th. Received incorrect item, emailed their customer service right away. I have an email apologizing for their error but they will not send me the correct item. I have sent multiple emails and called. Every email is responded to by a different person and in the emails I requested to speak to a manager I wouldn't get a response! When I called, the custumer service rep said she does not have the capability of transfering... Read more

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Hollister Co Footwear and Clothing complaint 177030
1 of 3

I bought a jacket from you for my daughter and I'm pissed. I paid $170.00 for it and I've had to sew both armpits and the sleeve. We order a lot of clothes from you and have never had a problem till this coat.

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Hello. I've shopped online on Hollister a couple times before. The last time I've shopped online, they shipped 3 of the WRONG items to me. Not even just the wrong colour, but completely different shirts too! I had to return them at the actual stores and was only given store credit. So I emailed customer service and they offered me a 30% discount on my NEXT purchase. I decided to let it go. So yesterday there was a sale on the website. I... Read more

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My daughter ordered a jacket of 51,99 euro, but the size was to small. We returned it and hollister sent us 2 times a link to accept the refund. A refund of 42,99 euro an d a couple of days later a refund of 9 euro. We accepted both but we have only received the 9 euro. When we ask if Hollister can send us a statement of bank account to proof to which account the refund of 42,99 euro has been executed, they say that this is not possible... Read more

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