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I ordered $145.45 worth of clothing from Hollister on August 20th. As of this date, October 13th, they have not arrived. According to US Post Office Tracking, the package has been sitting since August 22nd. Hollister does not care that I have not received it, since technically they did ship the items. However, they should care enough to call the Post Office from THEIR end as the shipper and get this order to me. The Post Office says Hollister uses the CHEAPEST method of ground shipping involving pallets, where hundreds of packages have the SAME tracking number. They sit until a truck is available. Every other package gets priority over this el cheapo method. By the way, the only live Post Office person I got was my local PO guy, when you call the 800 number for Track & Confirm a recording says I have to call the shipper!

So my hands are tied since Hollister doesn't care anymore, they already took my money. I wrote the Calif. headquarters, no response. For a $15.00 shipping charge they need to CHANGE their method. My items could have been stuffed into a $4.95 Priority package for a 2-day delivery. So I fault both Hollister and the Post Office on this situation, but as the shipper Hollister needs to get on the ball and ship like Amazon.com does, in 3 days for half the shipping charge on their items.

This is a big warning to anyone considering ordering from Hollister for the holidays. You would need to spend $25.00 for Air shipping if you want your items quickly. I won't be ordering from them again online, never!!

Monetary Loss: $145.

Location: New York, New York

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Guest

Itโ€™s 2019 and yet it still takes 2 weeks to receive an order from hollister! Iโ€™m in California and my order is coming from Ohio.

My order shipped out yesterday and wonโ€™t be here for another 2 weeks because they used FedEx smart post. It should not take 2 weeks to receive an order!

Guest

i never had an issue with hollister. although i do know a few friends who had issues when ordering during the holiday seasons. other than that i always get my items within 4-7 days and ive had quite a few orders of 2 thousand dollars or more since i run a small ebay buisness and the occasional amazon reselling.

Guest

Iโ€™ve ordered many times from Hollister and I always get it in like a week at the most. Never had I had an issue with shipping taking long.

We order all the time. I hope you got your issue handled.

Guest

I know I can't believe how slow they are I keep saying it shipped. But next time they said it will come soon this is crazy. Why don't they use Fedex.

Guest

i know. mine was almost a month already and the items never arrive yet.

Guest

Omg I ordered some clothing from hollister but I got free shipping because of the deal" free shipping for over $50 purchase, and it says that it is going to come in a bout a week :/ That's pretty long I expected it to come in like 3 or 4 days!!!!!!!! And I really hope the actually deliver my stuff !

And by some of the comments I'm starting to get worried if it doesn't come!!!!! Good luck on the people who decide to order online...................

Guest

mmh, Tried to post an order 3 times. Always order not sent.

Never gave any of my items.

At least I got my money back. Trying one last time..

Guest

I ordered from Abercrombie a few weeks ago (Same Company, Same Warehouse, Same Shipping Methods) and had no problem getting my shirt, got it the next day with Standard Shipping however I live in Ohio and their headquarters and warehouse is Ohio also (New Albany, Ohio). Just ordered about $100 worth of stuff from Hollister but at about 5 so i expect i'll probably have my stuff in 2-3 Days.

Love Hollister. :)

Guest

well i bought 96$ worth from then a few days ago and the next day they were here

Guest

First time with hollister i order 150.00 worth of stuff , they ssshippedbut never my full order. I emailed them and theyhave yet to respond , this is will be me FIRST AND LAST time ever odering from hollister again

Guest

:( :( I agree HOLLISTER has the WORST shipping and CUSTOMER SERVICE. When I placed my order the address for billing and shipping is the same, when they shipped it, the billing and shipping address is different so they shipped it Colorado instead of California. I complained and they reship it to the wrong address again,they have brainless people working in HOLLISTER and up to now they cannot figure out how to fix it after they charged my credit card.

Guest

Yep. Horrible experience for me too!

I ordered $450 worth of clothing - some of it for Xmas gifts. Placed the order on Dec 4 and chose 3 day delivery. FedEx didn't pick the package until tuesday Dec 11 (a FULL WEEK later!). FedEx tracking now says that the package will arrive on thursday Dec 13, i.e.

10 days after I ordered (3 day shipping my ***) and by that time I will have already left for vacation.

Will return their *** to a local store when I come back. I'll never buy anything from them again on general principle.

Guest

so i ordered hollister and i payed for over night and trust me even if you order overnight you wont have any authority over any other package :( so thats that ive waited 4 days :?

Guest

Hollister SUCKS at shipping :(

Guest

I'm going to be so mad if mine don't come by next week on Tuesday because it will be my birthday & I want to wear the dress I ordered :cry :cry :? :cry :?

:cry :cry :? :cry :sigh :sigh :sigh :eek :x :( :( :(

Guest

if by me reading these comments means i wont get my hollister hoodies soon ima cry i need them by 2 days and i was *** enough to choose standard shiping instead of next day shipping :cry :sigh

Guest

I ordered from hollister this Monday. It still hadn't came yet,and today is Sunday!!!

Plus it's almost the first day of school and I'm afraid it Wong come by then! I wanted to wear my new clothes for school! My first day of school is on wednesday. Shouldn't it of came by now?

:sigh and now that I've read everything about hollister on this site...I don't think it'll come too quickly!

:( :?

Guest

My order was suppose to come in 2-3 days ago but it still haven't arrived. I'm sad...

It's back to school & I still haven't received my new clothes.

I'm from Hawaii... How long does it usually take for it to ship all the way here?

Guest

i ordered of hollister on tuesday its now friday it shipped on thurseday and i carnt track it as it sais its not working and i need them for the 1st of aughust from all theese comments i guess i wont have nice clothes for my holiday :cry :?

Guest

I ordered 2 shirts, 1 pair of shorts, a necklace and a bracelet off of hollister and it said it shipped june 25 it has been 3 weeks. I look outside everyday, waiting there isn't a thing.

I ordered from there before and it came.

I'm really scared now that maybe it won't come or that quite possibly it was stolen. :cry :(

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